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D&D of MOGs: Vol. VII-IX (1st beta), page 2:

Help Desk Software for MOGs

Quote: “for MOGs, support becomes one of the very important parts of the picture, often on par with Content and Graphics.”
Another Quote: “the quality of support when using synchronous support methods such as live chat/phone support tends to be significantly worse compared to asynchronous support such as e-mails/tickets”
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Scaling Stateful Objects

Quote: “it is DB which is usually The Bottleneck™ – it means that we’re saving this enormous amount of load, exactly where it really matters.”
Another Quote: “as discussed above, the real-world task is always about scaling the whole system, including database; and in this regard Stateless-App-based systems exhibit significant problems.”
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Docker and MOGs

Quote: “Contrary to popular belief, there are benefits of Docker containers which go beyond providing poorly written programs with exact versions of their dependencies”
Another Quote: “I do not buy a rather popular argument that “to achieve scalability, apps and middleware should be stateless””
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DevOps for MOGs

Quote: “This communication channel (coming from Operations back to Development) is extremely important to have a game which is able to work anywhere-reliably in the real world”
Another Quote: “Most importantly, our processes should allow these different production cycles to co-exist.”
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Databases and RAIDs

Quote: “for quite a few applications out there, the most important feature of the RAID is not even redundancy, but greatly improved write latency. Moreover – this is the thing which we cannot possibly get from software RAID (!).”
Another Quote: “As a rule of thumb – I am trying to keep the size of OLTP DB small enough to fit into RAM of the OLTP DB Server.”
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